FAQs

  • Providing Connections is a state of the art provider network, connecting customers with the services they need, when they need them. We match you with personalized solutions, highly rated service pros, and fair and transparent pricing for everything from towing and roadside assistance to commercial and residential remodeling.

  • Providing Connections is free. You can use our website and application to book services, request project quotes, and research local pros and pricing, all for free. Our revenue comes from two sources: service professionals, who pay to advertise services and discount offers on Providing Connections, and paid memberships, which give users access to discounted services and more for an annual fee.

  • Most companies sign up to join our network and add their business to Providing Connections. However, before they are featured on our network, they go through a thorough vetting process to ensure that our customers are receiving the best service possible. Businesses may also be added when a customer posts a review to let others know about their work.

  • Providing Connections is available to connect you with service providers 24 hours a day, 7 days a week, through our website and application. Please note, some services may not be available 24/7, and are subject to the discretion and business hours of our partners.

  • Providing Connections’ mission is to be the industry standard for connecting customers with with highly qualified service professionals. We strive to provide every customer with the best experience possible.

    To protect the integrity of our network, we require that all service professionals and customers uphold our core values:

    Respect

    Respect each other and each other’s property. If there’s a conflict, respectfully work together to resolve it.

    Fairness

    As a service provider, ensure that customer service is your utmost priority. Providing Connections requires all professionals to provide quality work at a fair price.

    As a customer, please be considerate of a provider’s time and money. Additionally, we request fairness and honestly when writing reviews.

    Professionalism

    Present yourself in a professional manner. Communicate clearly and often and do your part to ensure each other’s comfort in every situation.

    Honesty & Integrity

    Honor your agreements and be honest about your expectations and limitations. As a provider, be honest if a job is outside your skillset or licensing. As a customer, be honest if you have no intention of completing a project. Always be upfront if something isn’t going as agreed upon or planned.

    Inclusivity

    Do not discriminate based on race, national origin, social and economic class, sex, sexual orientation, gender identity and expression, age, political belief, religion, mental and physical ability, or any other factor. Providing Connections adheres to a strict zero-tolerance discrimination policy.

    Providing Connections reserves the right to remove all users who fail to follow this code of conduct from our site and platform.

  • When a service provider is added to the Providing Connections Network, we ask them whether they’re appropriately licensed, registered, bonded and/or insured. Since this information is self-reported, we strongly encourage our customers to check with the provider and regulatory agencies in their area for their most up-to-date information.

Additional questions may be submitted here.

We’re here for you.

Please feel free to contact us directly at support@providingconnections.com